CONDITIONS OF USE

Terms of Use for 24 Karats Luxury Hair

Welcome to 24 Karats Luxury Hair

By using our website, you agree to the terms and conditions outlined in this agreement. We reserve the right to update or change these terms at any time, and it is your responsibility to stay informed about these changes. If you continue to use the site after such changes, it means you accept the updated terms.

Prohibited Use

You agree not to:

  • Upload or share harmful content such as viruses, spyware, or any material that could damage the website or violate others' rights.

  • Post content that is unlawful, offensive, or violates any intellectual property rights.

  • Use your account for unauthorized access or activities.

Account Security

You are responsible for keeping your account details (username and password) secure. Notify us immediately if you suspect any unauthorized access to your account. You agree that you are solely responsible for all activities that occur under your account.

Age Requirement

By using this site, you confirm that you are 18 years of age or older. If you are under 18, please use this site under the supervision of a parent or guardian.

License

We grant you a limited, non-transferable, and revocable license to access and use the site solely for personal, non-commercial purposes. Any misuse of the site or violation of this agreement will result in the immediate revocation of this license.

Intellectual Property

All content on the site, including text, images, and designs, is owned by 24 Karats Luxury Hair and protected by intellectual property laws. You may not reproduce, distribute, or exploit any of the content without prior written permission from us.

User Submissions

Any ideas, suggestions, or content you submit to the site become the property of 24 Karats Luxury Hair. We reserve the right to use, modify, or distribute your submissions for any purpose.

User Accounts

  • Each customer is allowed one registered account. Multiple accounts may be suspended.

  • You are responsible for providing accurate shipping and payment information. If any details provided are incorrect, we are not liable for any issues arising from it.

Order Acceptance

  • We reserve the right to refuse or cancel any order due to errors in product availability, pricing, or payment issues.

  • Special occasion orders (e.g., birthdays) should be placed in advance to avoid late delivery.

  • Once an order is marked as "delivered," we are not responsible for non-delivery claims.

Returns and Exchanges

  • You can return items within 15 days for exchanges or refunds if the item is defective or the wrong size.

  • The customer is responsible for shipping costs when returning products.

Force Majeure

We are not liable for delays or failures in performance caused by events beyond our control, including natural disasters, war, or transportation delays.

Governing Law

These Terms of Use are governed by the laws of the United Kingdom. Any disputes will be resolved under UK law.